1. The main headquarters of the Marshal’s Office of the Kujawsko-Pomorskie Voivodeship is located in the building at Plac Teatralny 2 in Toruń, from which basic architectural and organizational barriers have been removed and which has been adapted to serve people with special needs in the following scope:
   • access to the building is provided by external stairs and a ramp,
   • the main entrance is on the ground floor, with no obstacles such as thresholds, automatic double doors opened by a photocell,
   • a YourWay Beacon navigation marker (a transmitter with a speaker) has been installed in front of the building entrance to assist spatial orientation for people with visual impairments,
   • the building is adapted to serve people with disabilities on every level through a system of three elevators; all office employees assist people with disabilities, and specially trained staff are available when necessary,
   • corridors inside the building are at least 1.20 m wide,
   • information on handling matters at the Office is provided at the Information and Registry Point located on the ground floor in the main hall of the building, by phone at +48 56 62-18-600 or by email at punkt.informacyjny@kujawsko-pomorskie.pl,
   • the Information and Registry Point, located on the ground floor in the left corridor after entering the building, is equipped with an induction loop, a YourWay navigation marker (text transmitter) to assist spatial orientation for people with visual impairments, and an electronic magnifying glass,
   • restrooms adapted for people with disabilities are located on the ground floor in the right corridor from the Information and Registry Point, as well as on the first and second floors, in the same section,
   • 2 reserved parking spaces for vehicles used by people with disabilities are located in the Office’s internal parking lot and are accessible after passing through the barriers from Aleja Solidarności,
   • part of the building has a fire alarm system with visual warning signals installed,
   • the European Funds Information Point, located on the ground floor in the right corridor after entering the building, is equipped with an induction loop and a YourWay navigation marker (text transmitter) to assist spatial orientation for people with visual impairments,
   • the elevators installed in the building are equipped with an audio signal informing about the opening and closing of doors, a control panel with markings for blind people, a voice announcement indicating which floor the elevator has stopped at, a display showing the floor number where the elevator is located, and handrails on both sides of the cabin,
   • in part of the building, internal stairs are equipped with handrails on both sides, extended by 30 cm at the beginning and end of the staircase to ensure safe use,
   • the steps of the internal stairs in part of the building are marked with a contrasting color (the beginning and end of the staircase are highlighted with a contrasting strip),
   • the building and all its rooms (excluding technical rooms) can be entered with an assistance dog or guide dog,
   • to ensure that people with special needs can be evacuated or rescued in another way, the building is equipped with evacuation chairs,
2. Additional locations of the Marshal’s Office of the Kujawsko-Pomorskie Voivodeship:
   1. ul. M. Skłodowskiej-Curie 73 in Toruń:
      • access to the building is provided by external stairs and a ramp,
      • 2 reserved parking spaces for vehicles used by people with disabilities, located in front of the building entrance,
      • a restroom adapted for people with disabilities on the ground floor of the building,
      • part of the building has a fire alarm system with visual warning signals installed,
      • the lack of an elevator prevents people using wheelchairs from moving between the floors of the building containing customer service rooms; it is possible to arrange a meeting with a client on the ground floor,
      • evacuation routes and directions inside the building are marked with illuminated evacuation signs,
      • the restroom for people with disabilities has a baby changing table,
      • the building and all its rooms (excluding technical rooms) can be entered with an assistance dog or guide dog,
      • to ensure that people with special needs can be evacuated or rescued in another way, the building is equipped with an evacuation chair;
   2. ul. Targowa 13/15 in Toruń:
      • 1 reserved parking space for vehicles used by people with disabilities,
      • access to the building is provided by stairs; there is no ramp or other solution allowing unrestricted access for wheelchair users,
      • after climbing the entrance stairs, an elevator installed in the building allows movement between the floors of the building containing customer service rooms,
      • a restroom adapted for people with disabilities on the ground floor of the building,
      • the restroom for people with disabilities has a baby changing table,
      • no facilities for people with hearing or visual impairments,
      • the building and all its rooms (excluding technical rooms) can be entered with an assistance dog or guide dog,
      • to ensure that people with special needs can be evacuated or rescued in another way, the building is equipped with an evacuation chair;
   3. ul. Włocławska 167 in Toruń:
      • access to the building is provided at ground level,
      • reserved parking spaces for vehicles used by people with disabilities,
      • customer service rooms located on the ground floor,
      • a restroom adapted for people with disabilities,
      • corridors inside the buildings are at least 1.20 m wide,
      • evacuation routes and directions inside the building are marked with illuminated evacuation signs,
      • the building has a fire alarm system with visual warning signals installed,
      • the building and all its rooms (excluding technical rooms) can be entered with an assistance dog or guide dog,
      • no facilities for caregivers with small children;
   4. Wały Generała Władysława Sikorskiego 15 in Toruń:
      • the facility is architecturally inaccessible for people with disabilities; it is possible to arrange a meeting with a client at another location,
      • the building and all its rooms (excluding technical rooms) can be entered with an assistance dog or guide dog,
      • no facilities for caregivers with small children;
   5. ul. Kopernika 4 in Toruń:
      • 2 publicly accessible reserved parking spaces for vehicles used by people with disabilities, located on the street, near the building entrance,
      • access to the building is provided by external stairs,
      • there is no ramp or other solution allowing unrestricted access for wheelchair users,
      • after climbing the entrance stairs, an elevator installed in the building allows movement between the floors of the building containing customer service rooms,
      • the elevator installed in the facility is equipped with an audio signal informing about the opening and closing of doors, a control panel with markings for blind people, a voice announcement indicating which floor the elevator has stopped at, and a display showing the floor number where the elevator is located,
      • no restroom adapted for people with disabilities,
      • no facilities for caregivers with small children,
      • the building and all its rooms (excluding technical rooms) can be entered with an assistance dog or guide dog,
      • to ensure that people with special needs can be evacuated or rescued in another way, the building is equipped with an evacuation chair,
      • it is possible to arrange a meeting with a client at another location;
   6. Szosa Bydgoska 52 in Toruń:
      • 2 reserved parking spaces for vehicles used by people with disabilities,
      • customer service rooms located on the 1st floor,
      • access to the building at ground level; inside, an elevator allows wheelchair users to move between the floors of the building containing customer service rooms,
      • no restroom adapted for people with disabilities,
      • no facilities for people with hearing or visual impairments,
      • no facilities for caregivers with small children,
      • the building and all its rooms (excluding technical rooms) can be entered with an assistance dog or guide dog,
      • to ensure that people with special needs can be evacuated or rescued in another way, the building is equipped with an evacuation chair;
   7. ul. Franciszkańska 12 in Toruń:
      • 6 publicly accessible reserved parking spaces for vehicles used by people with disabilities, located on the street, near the building entrance,
      • a tactile map in Braille and a video intercom have been installed in front of the building entrance,
      • access to the building is provided by external stairs, equipped with portable ramps operated by facility staff,
      • customer service rooms located on the ground floor,
      • evacuation routes and directions inside the building are marked with illuminated evacuation signs,
      • the building has a fire alarm system with visual warning signals installed,
      • a restroom adapted for people with disabilities on the ground floor of the building,
      • the restroom for people with disabilities has a baby changing table,
      • a cloakroom for clients on the ground floor of the building,
      • an induction loop installed in the ground-floor conference room,
      • rooms inside the building are marked with Braille descriptions,
      • corridors inside the buildings are at least 1.20 m wide,
      • internal stairs are equipped with handrails on both sides, extended by 30 cm at the beginning and end of the staircase to ensure safe use,
      • the building and all its rooms (excluding technical rooms) can be entered with an assistance dog or guide dog;
   8. ul. Mickiewicza 24 in Toruń:
      • the facility is architecturally inaccessible for people with disabilities; it is possible to arrange a meeting with a client at another location,
      • no facilities for caregivers with small children,
      • the building and all its rooms (excluding technical rooms) can be entered with an assistance dog or guide dog;
   9. ul. Bechiego 2 in Włocławek:
      • access to the building is provided by external stairs and a ramp,
      • 1 reserved parking space for vehicles used by people with disabilities,
      • customer service rooms located on the ground floor,
      • a restroom adapted for people with disabilities,
      • corridors inside the buildings are at least 1.20 m wide,
      • evacuation routes and directions inside the building are marked with illuminated evacuation signs,
      • the European Funds Information Point, located on the ground floor, is equipped with an induction loop,
      • the building and all its rooms (excluding technical rooms) can be entered with an assistance dog or guide dog,
      • the facility offers amenities for caregivers with small children:
        • a children’s corner is located next to the European Funds Information Point,
        • a children’s playground in front of the building,
      • to ensure that people with special needs can be evacuated or rescued in another way, the building is equipped with an evacuation chair;
   10. ul. Waryńskiego 4 in Grudziądz:
       • access to the building is provided by external stairs, a ramp, and an elevator starting its run from the underground garage;
       • 2 reserved parking spaces for vehicles used by people with disabilities,
       • stairs outside and inside the building are equipped with handrails on both sides, extended by 30 cm at the beginning and end of the staircase to ensure safe use,
       • the elevator installed in the facility is equipped with a control panel with markings for blind people and a display showing the floor number where the elevator is located,
       • customer service rooms located on the ground floor,
       • a restroom adapted for people with disabilities,
       • corridors inside the buildings are at least 1.20 m wide,
       • the building has a fire alarm system with visual warning signals installed,
       • the facility offers amenities for caregivers with small children – a baby changing table located in the restroom for people with disabilities,
       • the building and all its rooms (excluding technical rooms) can be entered with an assistance dog or guide dog,
       • evacuation routes and directions inside the building are marked with illuminated evacuation signs;
   11. ul. Jagiellońska 9 in Bydgoszcz:
       • access to the building is provided by stairs; there is no ramp or other solution allowing unrestricted access for wheelchair users,
       • 1 reserved parking space for vehicles used by people with disabilities,
       • customer service rooms located on the ground floor,
       • no restroom adapted for people with disabilities,
       • corridors inside the buildings are at least 1.20 m wide,
       • evacuation routes and directions inside the building are marked with illuminated evacuation signs,
       • the building and all its rooms (excluding technical rooms) can be entered with an assistance dog or guide dog,
       • to ensure that people with special needs can be evacuated or rescued in another way, the building is equipped with an evacuation chair;
   12. ul. Gimnazjalna 2 in Bydgoszcz:
       • access to the building is provided by external stairs and a stair lift located on the garden side, operated by facility staff,
       • 1 publicly accessible reserved parking space for vehicles used by people with disabilities, located on the street, near the building entrance,
       • the customer service rooms of the European Funds Information Point are located on the 1st floor,
       • the elevator installed in the facility is equipped with a control panel with markings for blind people and a display showing the floor number where the elevator is located,
       • a restroom adapted for people with disabilities, located on the 2nd floor,
       • corridors inside the buildings are at least 1.20 m wide,
       • the European Funds Information Point is equipped with an induction loop,
       • the building and all its rooms (excluding technical rooms) can be entered with an assistance dog or guide dog,
       • the European Funds Information Point offers a cloakroom for clients and a children’s corner;
   13. ul. Narutowicza 100A in Inowrocław:
       • access to the building is provided by external stairs and a ramp,
       • customer service rooms located on the ground floor,
       • no restroom adapted for people with disabilities,
       • corridors inside the buildings are at least 1.20 m wide,
       • the building and all its rooms (excluding technical rooms) can be entered with an assistance dog or guide dog.

Information and Communication Accessibility

Information on handling matters is provided at the Information and Registry Point, located on the ground floor in the main hall of the building of the Marshal’s Office of the Kujawsko-Pomorskie Voivodeship at Plac Teatralny 2 in Toruń, by phone at +48 56 62-18-600 or by email at punkt.informacyjny@kujawsko-pomorskie.pl.

When handling matters at the Office, we provide sign language interpreter assistance for our clients.

A deaf person who is a client of the Office can use a free online sign language interpreter service via phone, tablet, or smartphone. The service is provided as part of the project “Online Assistant for the Deaf, 7th edition – provision of support services, in particular personal assistance services,” co-financed by PFRON (the State Fund for the Rehabilitation of Disabled Persons) as part of the open competition for offers No. 15/2026 for carrying out public tasks related to the implementation of tasks of the Self-Government of the Kujawsko-Pomorskie Voivodeship in the field of activities for people with disabilities. The service is provided from June 1 to December 31, 2026.

The service is available Monday to Friday from 7:30 AM to 3:30 PM, via the Teams application, by searching for the user: pzgtlumaczbydgoszcz2020@gmail.com

The interpreting service, in accordance with the provisions of the Act of August 27, 1997 on Vocational and Social Rehabilitation and Employment of Disabled Persons (Journal of Laws of 2025, item 913, as amended), is free of charge.

In contact with our Office, a hearing-impaired person can use the induction loop system available at the following locations:

1. Main headquarters of the Marshal’s Office of the Kujawsko-Pomorskie Voivodeship Plac Teatralny 2 in Toruń:
   • the Information and Registry Point, located on the ground floor in the left corridor after entering the building,
   • the European Funds Information Point, located on the ground floor in the right corridor after entering the building.
2. Other locations of the Marshal’s Office of the Kujawsko-Pomorskie Voivodeship equipped with induction loops:
   • ul. Franciszkańska 12 in Toruń: ground-floor conference room;
   • ul. Bechiego 2 in Włocławek: European Funds Information Point on the ground floor;
   • ul. Gimnazjalna 2 in Bydgoszcz: European Funds Information Point on the 1st floor.